EQ Training Singapore | TEAMsense | Core Training

Emotional Intelligence Training Singapore
Emotional Intelligence Training Singapore | Core Training Consultancy

Emotional Intelligence Training Singapore

Develop High-Performing Leaders with Military-Tested EQ Training | Core Training Consultancy

⚠️ URGENT: 31% of employees say their leaders lack emotional intelligence. With 91% of leaders and 88% of employees agreeing EQ is essential, yet only 44% of leaders taking training last year, the gap has never been more urgent to address.

Core Training Consultancy offers comprehensive Emotional Intelligence (EQ) training programs designed specifically for Singapore’s business leaders. Drawing from 30 years of SAF leadership experience and our proven TEAMsense™ framework, we’ve helped over 200+ SME teams since 2016 develop the emotional intelligence skills needed to lead high-performing teams in today’s complex workplace.

What is Emotional Intelligence and Why Does It Matter?

Emotional Intelligence (EQ) is the ability to recognize, understand, and manage your own emotions while effectively navigating the emotions of others. Unlike IQ, which measures cognitive abilities, EQ determines how well you handle interpersonal dynamics, make decisions under pressure, and inspire teams to achieve collective goals.

The Self-Awareness Crisis

Research by organizational psychologist Tasha Eurich reveals a startling reality: while 95% of people think they’re self-aware, only 10-15% actually are. This gap between perception and reality creates significant workplace challenges, particularly for leaders who must guide diverse teams through change and uncertainty.

In Singapore’s fast-paced business environment, emotional intelligence has emerged as the differentiating factor between good leaders and exceptional ones. The 2024 NTUC LearningHub Leadership Report identified emotional intelligence as the #1 leadership gap, with 83% of leaders believing they demonstrate high EQ while only 50% of their employees agree—a 33% perception gap that directly impacts team performance, retention, and organizational culture.

The Four Core Components of Emotional Intelligence

Our Emotional Intelligence training program addresses the four fundamental EQ competencies that research has proven essential for leadership success:

83%

Top performers score high in self-awareness

33%

Perception gap between leaders and employees

200+

SME teams trained since 2016

30

Years of SAF leadership experience

Custom Corporate Programs

We design custom EQ training programs for organizations with specific requirements:

  • ✓ Multi-session programs spread over weeks or months
  • ✓ Integration with existing leadership development initiatives
  • ✓ Industry-specific scenarios and case studies
  • ✓ Combined EQ training with team building or strategic planning
  • Executive coaching alongside group training

Contact us to discuss your organization’s unique needs and receive a customized proposal.

Self-Awareness: The Foundation of Emotional Intelligence

Self-awareness is your ability to accurately perceive your emotions in real-time and understand how your tendencies show up across different situations. It’s recognizing that tightness in your chest when a project deadline shifts, understanding why certain team members trigger frustration, and knowing your strengths and weaknesses without defensiveness.

Leaders with strong self-awareness can identify their emotional state before reacting, understanding their typical responses to stress, conflict, and success. They recognize which people and situations push their buttons and can anticipate their own behavioral patterns. This foundational competency makes all other aspects of emotional intelligence possible. According to research highlighted in Emotional Intelligence 2.0, 83% of top performers score high in self-awareness. Our TEAMsense framework helps leaders develop this critical skill through structured reflection exercises, peer feedback mechanisms, and practical tools adapted from military leadership training where self-awareness can mean the difference between mission success and failure.

Self-Management: Controlling Emotional Responses

Self-management builds on self-awareness by giving you the ability to manage disruptive emotions and impulses. It’s the pause between stimulus and response—that critical moment where you choose how to act rather than simply reacting.

Leaders who excel at self-management can remain calm under pressure, think before speaking in tense situations, and maintain a positive outlook even when facing setbacks. In Singapore’s multicultural work environment, self-management is particularly crucial. Leaders must navigate diverse communication styles, manage cross-cultural teams, and respond appropriately to varying expectations.

Social Awareness: Understanding Others’ Emotions

Social awareness is your ability to accurately pick up on emotions in other people and understand what’s really happening with them. It’s noticing when a team member is struggling despite saying “everything’s fine,” recognizing unspoken tension in a meeting, and understanding the emotional dynamics that influence team performance.

The NTUC Report found that 30% of employees cite poor communication as a leadership gap. Often, communication problems stem from low social awareness—leaders simply don’t perceive the emotional impact of their words and actions. Our Communication Training program combined with EQ development helps leaders develop the observational skills and empathetic understanding needed to truly connect with their teams.

Relationship Management: Building Effective Connections

Relationship management is where self-awareness, self-management, and social awareness come together to produce effective leadership behaviors. It’s your ability to use emotional understanding to manage interactions successfully, inspire and influence others, manage conflict productively, and build strong team bonds. This competency is particularly critical for Singapore’s SME leaders, who often work with small teams where every relationship matters intensely. Our work with 200+ teams since 2016 has shown that relationship management skills directly correlate with employee retention, team productivity, and business growth.

Why Emotional Intelligence Training is Critical for Singapore Leaders

The 2024 NTUC LearningHub Leadership Report provides compelling evidence that emotional intelligence isn’t just a “nice-to-have” soft skill—it’s a critical business competency that Singapore leaders must develop.

The Leadership Perception Gap

  • Team members feel misunderstood and undervalued
  • Communication breakdowns occur regularly
  • Conflict escalates unnecessarily
  • Employee engagement and retention suffer
  • Innovation and collaboration decline

When leaders lack self-awareness about their own EQ deficiencies, they can’t take corrective action. Our diagnostic assessments, based on the TEAMsense framework, help leaders gain accurate insight into how their emotional intelligence is actually perceived—the first step toward meaningful improvement.

The Training Adoption Gap

While 60% of Singapore leaders acknowledge they have leadership gaps, only 44% took leadership training in the past year. This 16% gap represents thousands of leaders who know they need development but haven’t acted on it. The 31% of leaders using laissez-faire approaches often do so not from strategic choice but from low emotional intelligence—they lack the social awareness and relationship management skills needed for more engaged leadership styles. Our comprehensive leadership training programs help leaders develop the EQ competencies required to flex their leadership approach based on team needs and situational demands.

Primary Barriers to Training

Lack of time (48%) – We offer flexible half-day and full-day formats

High workload (47%) – Our accelerated learning methodology maximizes impact in minimal time

Lack of motivation (31%) – Practical, immediately applicable tools provide instant motivation

SkillsFuture funding – Makes training financially accessible

Benefits of Emotional Intelligence Training in Singapore Workplaces

Organizations that invest in emotional intelligence training for their leaders experience measurable improvements across multiple dimensions:

  • Enhanced Team Performance and Productivity: Average productivity improvements of 25% within six months—similar to the gains we document in our communication training programs
  • Improved Employee Retention and Engagement: Significantly lower turnover rates, particularly among high-performers
  • Better Decision-Making Under Pressure: Leaders recognize when emotions are clouding judgment
  • Stronger Organizational Culture and Collaboration: Psychological safety where innovation thrives. Our team building programs combined with EQ training help organizations entrench these cultural values
  • Enhanced Customer Service and Client Relationships: Direct impact on revenue growth and market reputation

Core Training’s Unique Approach: TEAMsense + Military-Grade Emotional Resilience

Our Emotional Intelligence training stands apart from generic EQ programs through two unique differentiators:

The TEAMsense™ Framework

TEAMsense is our proprietary leadership development methodology that provides a structured pathway for emotional intelligence growth. Rather than treating EQ as abstract concepts, TEAMsense translates emotional intelligence into practical, observable behaviors that leaders can immediately apply.

Six Key Factors in TEAMsense

  • Reciprocity – Building trust through mutual support
  • Safety – Creating psychological safety for authentic expression
  • Climate – Managing team emotional environment
  • Attainment – Achieving goals through emotionally intelligent collaboration
  • Leadership – Leading with emotional awareness and empathy
  • Engagement – Driving commitment through emotional connection

We’ve refined TEAMsense through work with over 200 SME teams since 2016, incorporating lessons learned across diverse industries, team sizes, and organizational cultures. The framework is flexible enough to adapt to each leader’s unique context while rigorous enough to drive meaningful behavioral change.

30 Years of SAF Leadership Experience

Our facilitators bring three decades of Singapore Armed Forces leadership experience to civilian business training. Military leadership development emphasizes emotional resilience under extreme pressure—maintaining emotional regulation during high-stakes operations where composure is critical for mission success. The combination of structured emotional intelligence frameworks with battle-tested resilience techniques creates a uniquely powerful development experience that prepares Singapore leaders for the full spectrum of leadership challenges. Learn more about our team’s credentials and experience.

Who Needs Emotional Intelligence Training?

Our EQ training programs serve diverse audiences across the leadership spectrum:

New

First-Time Managers & Team Leaders

Growing

Mid-Level Managers & Department Heads

Executive

Senior Leaders & Business Owners

HR

HR Professionals & L&D Leaders

Senior Executives and Business Owners face unique emotional intelligence challenges. C-suite leaders and business owners’ decisions impact dozens or hundreds of people, their emotional state sets organizational tone, and they often lack peers who can provide candid feedback about their EQ deficits. Our executive coaching programs combined with EQ training provide senior leaders the safe space to explore their emotional patterns, receive honest feedback, and develop the self-awareness that becomes harder to maintain as one rises in hierarchy.

HR Professionals and Learning & Development Leaders benefit from EQ training both for their own leadership effectiveness and to better support employee development across the organization. They can identify EQ gaps in others, design interventions, and create cultures that value and develop emotional intelligence systematically. Our HR training programs can be customized to include EQ assessment and development capabilities for your people development teams.

Course Structure, Format, and Pricing

Flexible Training Options

Half-Day EQ Fundamentals

From $100

4 Hours

  • The four EQ competencies
  • Self-awareness diagnostic assessment
  • TEAMsense framework introduction
  • Emotional regulation techniques
  • Action planning for development
Enquire Now

Full-Day EQ Development

From $230

8 Hours | Most Popular

  • Detailed personal EQ assessment
  • Proven development techniques
  • Singapore business scenarios
  • Personal development plan
  • Ongoing resources and support
Enquire Now

Two-Day EQ Mastery

From $450

16 Hours

  • Comprehensive validated assessment
  • Individual coaching sessions
  • Advanced difficult conversations
  • Extensive role-play practice
  • 30-day follow-up coaching
Enquire Now

SkillsFuture Funding Available

Singapore SMEs can access SSG grants covering up to 70% of training costs. For a full-day program priced at $230, your actual cost could be as low as $69 after subsidies. With Skills Future Enterprise Credit (SFEC), your effective investment can be as low as $54 per participant!

Our team assists with all SSG grant applications and SkillsFuture claims for eligible programs. We handle the paperwork so you can focus on learning. Contact us to discuss your eligibility and funding options.

How Core Training’s EQ Programs Integrate with Your Development Strategy

Emotional Intelligence training doesn’t exist in isolation—it amplifies the effectiveness of other leadership capabilities:

  • Complementing Leadership Training: Our emotional intelligence programs integrate seamlessly with our comprehensive leadership training offerings. Leaders who develop EQ alongside strategic thinking, decision-making, and operational leadership skills become significantly more effective
  • Enhancing Communication Training: EQ provides the foundation for advanced communication skills. Leaders who complete our communication training programs achieve even better results when they’ve first developed the social awareness and relationship management competencies taught in EQ training
  • Strengthening Team Building Initiatives: Team building activities create bonding and collaboration, but sustainable team performance requires leaders who can maintain those connections through challenge. EQ skills ensure that the momentum from team building translates into long-term team effectiveness
  • Supporting Executive Coaching: One-on-one executive coaching becomes more productive when leaders have developed EQ competencies. They’re better able to receive feedback, implement behavioral changes, and transfer coaching insights into daily leadership practice
  • Building on Corporate Training Foundations: Organizations investing in corporate training programs see enhanced ROI when EQ development is included. Emotional intelligence enables leaders to apply technical skills more effectively in real-world interpersonal contexts

Measuring Your Emotional Intelligence Development

We stand behind our methodology with measurable outcomes tracked through pre and post assessments. Most clients see documented EQ competency improvements of 30-50% within 90 days, measured through 360-degree feedback and behavioral observations.

Our Commitment to Your Success

If you don’t see measurable progress in your identified development areas within 90 days of program completion, we’ll provide additional coaching sessions and resources until you do. Our goal is your success, and we work with you until meaningful improvement is achieved.

Getting Started with Emotional Intelligence Training

Ready to close the EQ gap in your leadership team? Here’s how to begin:

Five Simple Steps

  • Step 1: Discovery Consultation (Complimentary) – Discuss your challenges and goals
  • Step 2: Customized Proposal – Receive detailed program recommendation with funding calculations
  • Step 3: Pre-Training Assessments – Complete diagnostics to maximize training impact using our accelerated learning methodology
  • Step 4: Training Delivery – Interactive program with 70% practical application using our accelerated learning approach
  • Step 5: Post-Training Support – Follow-up coaching and progress assessment

Frequently Asked Questions About EQ Training

How long does it take to develop emotional intelligence?

Initial awareness and skill development occurs during training programs (half-day to two-days), but mastery requires 60-90 days of consistent practice. Our programs include follow-up support during this critical development period to ensure skills become habitual behaviors rather than temporary changes.

Can emotional intelligence really be taught, or is it innate?

Research definitively shows EQ can be developed at any age. While some people may have natural tendencies toward certain EQ competencies, systematic training with practice and feedback produces measurable improvements in all four core areas. Unlike IQ which remains relatively stable, EQ can increase throughout one’s career.

How is this different from other soft skills training?

Many “soft skills” programs provide awareness but not capability development. Our EQ training combines neuroscience-based understanding of emotions with military-tested techniques for emotional regulation under pressure, delivered through the structured TEAMsense framework. You leave with specific tools and practiced skills, not just concepts.

What if my team is skeptical about emotional intelligence training?

We address this directly by framing EQ in business terms: decision quality, team performance, retention costs, and competitive advantage. Our SAF-derived methodology resonates particularly well with analytical, results-focused leaders who might dismiss generic emotional training but recognize the value of military-tested resilience techniques.

Can you train entire organizations or just leadership?

While we typically focus on leaders (where EQ has highest organizational leverage), we can design programs for entire organizations. Many clients start with leadership training, see results, then cascade EQ development through successive organizational levels.

How much does training cost after government subsidies?

For eligible SMEs participating in funded programs, our $230 full-day program costs just $69 after 70% SSG funding. With additional SFEC funding (90% of remaining cost), your effective investment can be as low as $54 per participant. We also help you claim Absentee Payroll funding for additional cost recovery. Contact us to discuss your eligibility.

Why Choose Core Training for Emotional Intelligence Development?

What Makes Us Different

  • Proven Track Record: Over 200 SME teams trained since 2016 with documented improvements in team performance, retention, and leadership effectiveness
  • Military-Grade Methodology: 30 years of SAF leadership experience adapted for business
  • Proprietary Framework: The TEAMsense methodology provides structure and rigor often missing from generic EQ programs, ensuring systematic skill development rather than random awareness
  • Integration: EQ training integrates with comprehensive leadership, communication, and team building programs, creating coherent development pathways rather than disconnected workshops
  • Practical Application: You leave with specific tools and techniques you can use the next day, not just theoretical knowledge or abstract concepts. Our accelerated learning approach ensures 70% practical application
  • Measurement: Track development with 30-50% EQ competency gains within 90 days
  • Funding Navigation: We handle SSG grant applications and SkillsFuture claims
  • Post-Training Support: Ongoing coaching during critical 90-day development period
  • Qualified Trainers: Facilitators with experience from commanding military battalions to C-suite positions in MNCs, providing real-world insights that resonate with Singapore business leaders
  • Results Guarantee: We work with you until measurable improvement is achieved

“The 2024 NTUC Report is clear: emotional intelligence is the #1 gap in Singapore leadership. With 31% of employees citing their leaders’ lack of EQ and a 33% perception gap between leaders’ self-assessment and reality, the need for systematic EQ development has never been more urgent.”

Take the First Step Toward Emotionally Intelligent Leadership

Our combination of the proven TEAMsense methodology, military-grade emotional resilience training, and practical business application creates development experiences that produce measurable results. With over 200 teams trained since 2016 and flexible formats starting from just $100 per participant, there’s no reason to delay developing the EQ skills your leadership success demands.

The leaders who invest in emotional intelligence today will be the ones who build high-performing, engaged teams tomorrow.

Ready to develop your emotional intelligence and transform your leadership? Contact Core Training today for a complimentary consultation. Let’s discuss how we can help you close the EQ gap and unlock the leadership effectiveness your team deserves.

Contact Core Training Today

Explore Our Related Leadership Development Programs

  • Leadership Training Singapore – Comprehensive leadership development integrating EQ with strategic thinking, decision-making, and operational excellence
  • SME Leadership Training – Specialized programs for Singapore SME leaders with proven results across 200+ teams since 2016
  • Communication Training – Advanced communication techniques that boost team productivity by 25%
  • Team Building Singapore – Build high-performing, cohesive teams through engaging activities from $100
  • Executive Coaching – One-on-one coaching with comprehensive EQ assessment and personalized development using TEAMsense
  • Corporate Training Packages – Integrated training solutions combining EQ, leadership, and team development for organizational transformation
  • HR Training Programs – Equip your people development teams with EQ assessment and coaching capabilities from $230
  • About Core Training – Learn more about our mission, values, accelerated learning methodology, and 30 years of leadership development expertise
  • TEAMsense Framework – Discover our proprietary methodology for developing emotionally intelligent leaders and high-performing teams
  • Meet Our Team – Discover the experienced facilitators behind our programs, from SAF battalion commanders to MNC C-suite executives

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